Board Announcements

At the Board meeting on September 19 the Board of Directors approved the budget for 2024. The Board of Directors and Management have made every effort to control operating and administrative costs in order to keep the assessment fee as low as possible while continuing to provide quality services for your community.   Please take note of the important information below.

- There will be an increase in the assessments for 2024.  The quarterly assessment for 2024 will be $463.00 per quarter.  Please see the budget enclosured for more information.  If you have questions about these documents please contact us at 1-866-433-3187 or by email at austin.figueroa@fsresidential.com.
- Payment coupons have been ordered and should be delivered to you in the coming weeks.  Owners enrolled in ClickPay recurring payments (Auto Pay) will NOT receive coupon booklets.  If you have not received your coupons by late December, please contact our Customer Care Center at 1-866-433-3187 or by email AR.DCMetro@fsresidential.com. 
- Visit your community website to view your account history, update your mailing address, obtain community information, Association documents, forms, applications, etc.
- Electronic one-time or recurring payments: You can make a one-time e-payment or schedule recurring e-payments by visiting www.fsresidential.com and clicking on “make a payment” at the top of the page.  If you already participate in online payments through ClickPay please log in to make sure your payment information is correct. For payment assistance call 1.888.354.0135. 
- Personal check or bank bill payer service:  If you currently pay by check or utilize your bank’s online bill-paying service to pay your assessments, you will need to update the payment amount per your coupon.  Please send personal checks with the provided coupon in the provided envelope for accuracy.Your Account Number must be present on your payment
- Checks must be made out to your Association, not FirstService Residential
- Checks must be mailed to the lockbox address (below) for timely processing

 

                              Highgate Owners Association
                                    c/o FirstService Residential
                                    PO Box 30403
                                    Tampa, FL 33630-3403