Board Announcements

Enclosed please find the approved 2027 operating budget for your Association. The Board of Directors and Management have made every effort to control operating and administrative costs in order to keep the assessment fee as low as possible while continuing to provide quality services for your community. Please take note of the important information below.

• Assessments: There was an increase in the assessments for 2027. The new rate effective January 1, 2027 will be $600 a quarter (an 9.8% increase). Please see the budget enclosures for more information. If you have questions about these documents, please contact us at 1-800-870-0010 or by email at Austin.figueroa@fsresidential.com.
• Payment coupons: Payment coupons have been ordered and should be delivered to you in the coming weeks. Owners enrolled in LOFT Payments (formerly ClickPay) recurring payments (Auto Pay) will NOT receive coupon booklets. If you have not received your coupons by late December, please contact our Customer Care Center at 1-800-870-0010 or online at eastsupport.fsresidential.com.
• Community website aka Connect: Visit your community website to view your account history, update your mailing address, and obtain community information, Association documents, forms, applications, and more.
• Electronic one-time or recurring payments: You can make a one-time e-payment or schedule recurring e-payments by visiting www.fsresidential.com and clicking “Make a Payment” at the top of the page, or by scanning the QR code below. If you already participate in online payments through LOFT Payments, please log in to make sure your payment information is correct. For payment assistance, call 1-888-354-0135.
• Personal check or bank bill payer service: If you currently pay by check or use your bank’s online bill-paying service to pay your assessments, you will need to update the payment amount per your coupon. Please send personal checks with the provided coupon in the provided envelope for accuracy.
  • Your Account Number must be present on your payment
  • Checks must be made out to your Association, not FirstService Residential
  • Checks must be mailed to the lockbox address (below) for timely processing